How to work out the cost of a courier for your item..

1. Place the item(s) you want in your shopping cart by either clicking the ‘add to cart’ or ‘buy now’ button.
   
2. Click the ‘Check out’ button.
3. At this point you are asked to add your name and address details, this is so the courier rate can be calculated using your ‘ship to address’
4. Once the system has these details it will then take you to the page that will show you the courier rate for delivery of your selected product to your chosen address.  It will add this total to your item cost and that is the total amount you need to pay..
5. At this point you can either proceed with your order or cancel it by simply clicking the home button or the Red House icon in top left hand corner.

Please note: Neither your order nor any information about you will be sent to us unless you click the ‘confirm order’ button at the end of the ordering process. Please see our privacy policy for more details.

PURCHASING MORE THAN ONE OF THE SAME ITEM: PLEASE NOTE OUR SHOPPING CART IS CURRENTLY NOT CONFIGURED TO CALCULATE THE CORRECT COURIER RATE WHEN ORDERING MORE THAN ONE OF THE SAME ITEM. IF YOU WOULD LIKE TWO IDENTICAL ITEMS PLEASE CONTACT US BEFORE PLACING THE ORDER SO WE CAN ADVISE THE CORRECT COURIER RATE. WE APOLOGISE FOR ANY INCONVENIENCE THIS CAUSES, AND HOPE TO HAVE THIS ISSUE RESOLVED AS QUICKLY AS POSSIBLE.

Local & Interstate Deliveries:  All items are sent by either Australia Post or Courier.

Items with **Free Postage** in their description will be sent free of charge Australia Wide.

Items with **Small Parcel** in their description are charged as a flat rate of $8.80 Australia wide. Please make sure you select ‘**Small Parcel** at Check out to ensure you are charged the correct postage rate.

Items with **Medium Parcel** in their description are charged as a flat rate of $16.20 Australia wide. Please make sure you select ‘**Medium Parcel** at Check out to ensure you are charged the correct postage rate.

Pick up location for items:  Pick up is by appointment only.  We have storage locations in Brooklyn (3012) and Altona North (3025).
Please note our AMPI Plastics range is warehoused in Keysborough (3173) and Altona North (3025). We do not hold all items in stock in Altona North so please contact us before purchasing if this is your preferred pick up location to avoid disappointment.

The address for pick up will be advised once your order has been confirmed.

Pick up of items must be within 7 days from when your order is placed unless we have agreed to a longer timeframe, before your order has been placed. 

Please note: We do not hold all Little Tikes items in stock and your item may need to be ordered from our distributor. If you require your order to be delivered within a certain timeframe please contact us so that this can be confirmed. Most items will be in stock within 5 business days.

As our large Little Tikes items are sent directly from the Distributor these items need to be ordered separately from other brands, this would mean that if you wished to purchase a Little Tikes large item and a Step2 car you would need to place two orders so that the correct courier rate can be calculated.